We know that purchasing for your new home or renovating isn’t something you do frequently. At BKF Decor Solutions, our goal is to make the buying process as pleasant as possible.

Q: What is the typical delivery lead time for in-stock items?
A: Our typical lead time is 24-72 hours delivery, depending upon product and quantity.

Q: What is the delivery lead time for special orders?
A: Special item lead times vary depending on where the product is sourced, as well as the quantity and destination, usually takes 5 to 12 weeks.

Q: Do I have to work with an architect, designer, fabricator or cabinetry company?
A: It is always a good idea to hire professionals to help guide you throughout the process because it can have a significant impact on the outcome of your project. However, our sales team also has the expertise to provide extensive assistance in finding the right products for your project, regardless of your budget.

Q: What are the shipping costs?
A: Shipping costs are dependent on quantity, weight and distance.

Q: Do you ship to international locations?
A: We ship everywhere. Please contact a sales representative for specific information, including lead time and delivery charges.

Q: Do you provide samples?
A: Certainly! We provide samples of almost all products we carry. Please visit our showroom and talk to a sales representative.

Q: What is your return and exchange policy?
A: Please see BKF Decor Solutions terms and conditions regarding returns and exchanges.

Q: What types of payment are do you accept?
A: We accept cash, check, wire transfer and major credit cards (certain limitations apply).